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Key Takeaways
  • Revolut services were unavailable to customers across Europe, preventing app and card usage.
  • The Revolut outage was linked to a failure of several Google Cloud services in its London data center.
  • A separate incident caused a widespread mobile network outage for Orange customers across France.

Widespread Disruptions Impact Revolut and Google Cloud Across Europe

On Tuesday morning, customers of the fintech company Revolut across Europe reported widespread inability to access its app or make payments with their cards. Outage tracker Downdetector logged over 1,500 reports, with users in the UK, France, Romania, and Spain specifically noting issues with moving money.

Concurrently, dozens of Google Cloud services experienced failures within the company’s London data center region. A person familiar with the matter informed Reuters that Revolut’s service disruption was directly related to the Google Cloud outage. This incident underscores the critical reliance many businesses have on third-party cloud infrastructure.

Orange Mobile Network Outage Affects France

The following day, on Wednesday, Orange, France’s largest telecoms operator, suffered a significant mobile network outage. Starting around 11:20 CEST, customers nationwide were unable to make calls, send texts, or use mobile data. By early afternoon, the company had not yet identified a cause. An Orange spokesperson told Reuters that the fault was causing major problems for customers.

Service Incident Type Affected Regions/Countries Date/Time Reported Cause
Revolut App and Card Outage Europe (UK, France, Romania, Spain) Tuesday morning Linked to Google Cloud outage
Google Cloud Service Failure London data center region Tuesday morning Undisclosed
Orange Mobile Network Outage France (nationwide) Wednesday ~11:20 CEST Undisclosed

These incidents highlight the importance of resilient infrastructure and robust backup systems. PROSTO24 previously reported on Yandex Cloud restoring data and enabling default backups after attacks, demonstrating proactive measures to ensure stability.

What This Means in Practice

These recent service disruptions illustrate the inherent vulnerabilities of digital infrastructure and their cascading effects on end-users. For fintech companies like Revolut, reliance on third-party cloud providers means their operational stability is directly tied to the stability of those providers. For everyday users, these events underscore the importance of having alternative payment methods and communication channels, especially when planning critical activities. The incidents also serve as a crucial reminder for telecom operators and cloud services about the paramount importance of investing in redundancy and providing timely, transparent communication regarding the causes and resolution of outages.